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Boil Water Advisory Rescinded for Allen Co. Rural Water District 15
Posted May 21, 2025 The Kansas Department of Health and Environment (KDHE) has rescinded a boil water advisory for the Allen County Rural Water District 15 public water supply system located in Allen County.

Click here to learn more.

2025 Consumer Confidence Report Now Available
Posted May 12, 2025 The 2025 Consumer Confidence Report (CCR) covering calendar year 2024 is now available. This annual report provides important information about the quality of the drinking water we delivered throughout the past year. Inside, you’ll find details on where your water comes from, what it contains, and how it compares to Environmental Protection Agency (EPA) and state standards. You can view the report here.

Allen Co RWD #15
Board of Directors

Updated Water Rates and Policies Effective September 1, 2024
Posted August 01, 2024 Following our discussions at the Annual Meeting last spring, the Board of Directors has convened to address several concerns regarding our financial outlook. Our last rate adjustment occurred in 2020, setting a $20 meter fee and a water rate of $5 per unit. Since then, the wholesale water rates charged by Iola have increased—first to $5.209 in 2021 and then to $5.47 in 2022—resulting in a need for us to bridge the financial gap. Consequently, the Board has voted to increase our water rate to $5.50 per unit, effective September 1, 2024, while maintaining the existing $20 meter fee. For comparison, City of Iola currently charges a $29.42 meter fee and $5.628 per unit. Should Iola implement further rate increases, we may need to adjust our rates accordingly, although our aim is to limit increases to what is necessary to cover costs and keep rates as affordable as possible.

Currently, approximately 20% of our members are still late in paying their water bills. Water meters are expected to be read on or about the 1st of every month, and paid as soon as possible before it becomes late after the 20th of the month. Effective September 1st, 2024, the Board has voted to increase the late fee to 10% for payments not received by the 20th of the month. The payment date is determined by the date the bank processes the deposit; payments made to the bank after it closes on the 20th are late, and will be assessed a late fee. For members not paying by the end of the month, a $50 service charge will continue to be applied to past-due balances. If amounts remained unpaid and water is shutoff due to nonpayment, the Board has voted to increase the disconnect/reconnect fee to $50 effective September 1st, 2024.

To assist with this transition, a new rate slip can be downloaded from the 'Rates and Fees' link above, or requested from a Board Member; You can attach it to the back of your water payment book or alongside your divider. Please note that we will not be issuing new payment books due to cost considerations. The current late fee information printed on each slip is now outdated; This notice serves to communicate the new rates effective September 1, 2024, for payments of August water usage.

On a positive note, we have received feedback regarding our District’s infrastructure and are in the process of implementing enhanced procedures to ensure high-quality water service with minimal disruptions. As part of this initiative, we will be conducting maintenance on the main water lines, which will require temporary water shutoffs at various points. Updates on this project will be posted on our website and Facebook page as they become available.

Thank you for your understanding and cooperation.

Allen Co RWD #15
Board of Directors